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Customer Reviews.

service

5

Nothing to fault.

07 November 2018

service

5

Friendly, helpful and informative staff

06 November 2018

service

5

Very friendly and efficient service.

06 November 2018

service

1

No car wash or clean inspite or saying it would be. No explanation about what was done or not. Poor value for money. Expensive

06 November 2018

service

4

The car was service and washed all done on time

05 November 2018

service

5

All working now.

05 November 2018

service

5

No issues and easy to have courtesy car

05 November 2018

service

5

Everything is explained well before and after service. The car always runs well and is taken car of with a quick clean after which I like. I have never had any issues.

01 November 2018

service

5

Great service. Always take me home and fetch me when my car service has been completed. Even clean my car ! You can’t get better service anywhere.

31 October 2018

service

4

The job was done in 48 hrs ,but I was surprised I didn't get the clean .when I have been before always ask if I would like the car washed

30 October 2018

service

5

Excellent service, work completed as expected.

29 October 2018

service

4.5

Happy with the service received.

27 October 2018

service

4

Expensive servicing as compared with other manufacturers

26 October 2018

service

4

Appointment on time. Pleasant waiting area.

24 October 2018

service

5

Very good service and help

23 October 2018

service

2.5

They could have offered a lift to town during service (which took over 3 hours) - it is disappointing that this is not offered on Saturday, the only convenient day for working people.

23 October 2018

service

5

Staff polite and effucient and everything explained clearly.Car working well.

23 October 2018

service

5

Easy to book in online and they were expecting me. Good facilities to connect my laptop and work while I was waiting for the car, nice coffee. Quicker than expected too.

23 October 2018

service

4

Very professional approach.

22 October 2018

service

4

Once problem acknowledged, all sorted satisfactorily.

20 October 2018

service

1.5

Your service representative told me Motorbility only replace tyres if they are dropping off. Something I did not think professional as I am a disabled lady, also no disabled parking as other cars were in the only bays. These were not disabled divers.

19 October 2018

service

4.5

Customer service is consistent every year.

19 October 2018

service

5

Everything went smoothly, no delay on the lifts to and from work. Very professional

18 October 2018

service

4.5

Worn wipers were replaced relatively speedily on my MOT- 1.5 hour wait which is not too bad given some work done.

17 October 2018

service

5

Treated with respect. Not pushy. found a care for me that was close to what I was looking for. Always (but one) have a good experience when visiting. Service area had somewhere for me to work, with good seating, drinks etc.

16 October 2018

service

4

efficient, pleasant customer service team

16 October 2018

service

4

On this occasion my car would not be ready until end of the working day something not made clear when car was booked in. (I love my mini )

16 October 2018

service

5

they thoroughly checked my Mini and found a problem with the seat mechanism and it is now booked in to be rectified.

15 October 2018

sales

5

Took a while the first time to actually get seen by someone, but been treated brilliantly since

13 October 2018

sales

5

Peterborough Mini just great. I live in London now but still travelled up to get my new car from them and will always do so. Amazing service! Staff are just awesome and took the trouble to pick me up from the station

12 October 2018

service

5

All information given to me and explained well, making sure I understood everything

12 October 2018

service

5

Excellent communication and customer service

12 October 2018

service

5

Very good customer service

11 October 2018

sales

4.5

The whole process was a joy and fun experience with so many choices to personalise my Mini.

11 October 2018

sales

5

Throughout my visits to the Mini centre I felt no pressure and felt very relaxed, I was looked after by Rose throughout the entire experience and despite the hiccup of delivery which was totally out of her hands, she ensured I was kept up to date.

10 October 2018

sales

4

Overall very good. I felt that I wasn’t kept in the loop as much as I was promised around delivery dates, but only fault I have.Purchase was easy and Rose was extremely helpful. Pick up was hassle free!

09 October 2018

sales

5

Friendly and helpful staff, always a pleasure to talk with them either on the telephone or in person. The showroom is always a welcoming environment.

09 October 2018

sales

5

Brilliant service from the guys at Sycamore. They are genuinely enthusiastic about the cars they sell and had a really good positive customer experience.

06 October 2018

sales

5

Great service

04 October 2018

service

5

The staff are polite and efficient.

04 October 2018

sales

5

The process from initial enquiry through to collection was excellent. I particularly liked the video introduction and thought this was innovative and different to other dealership experience. Rose and her colleagues made me feel valued throughout.

02 October 2018

service

4.5

Minimal hassel, total professionalism, and work completed within the given timeframe. Could do with more parking...

02 October 2018

service

5

Excellent really appreciated the health check video

01 October 2018

sales

5

They were very helpful and went through all the paperwork thoroughly and showed me how to use everything on the car.

28 September 2018

service

5

Everything was done as needed

27 September 2018

sales

5

Always a pleasure at Sycamore.

26 September 2018

service

5

Work done quicker than advised

25 September 2018

service

5

fast, quality service

25 September 2018

service

5

The sensors were re-aligned, the lifts to and from the garage quick and on time and my car was cleaned inside and out

24 September 2018

service

4.5

Again work completed on time.