Nothing to fault.
Nothing to fault.
Friendly, helpful and informative staff
Very friendly and efficient service.
No car wash or clean inspite or saying it would be. No explanation about what was done or not. Poor value for money. Expensive
The car was service and washed all done on time
All working now.
No issues and easy to have courtesy car
Everything is explained well before and after service. The car always runs well and is taken car of with a quick clean after which I like. I have never had any issues.
Great service. Always take me home and fetch me when my car service has been completed. Even clean my car ! You cant get better service anywhere.
The job was done in 48 hrs ,but I was surprised I didn't get the clean .when I have been before always ask if I would like the car washed
Excellent service, work completed as expected.
Happy with the service received.
Expensive servicing as compared with other manufacturers
Appointment on time. Pleasant waiting area.
Very good service and help
They could have offered a lift to town during service (which took over 3 hours) - it is disappointing that this is not offered on Saturday, the only convenient day for working people.
Staff polite and effucient and everything explained clearly.Car working well.
Easy to book in online and they were expecting me. Good facilities to connect my laptop and work while I was waiting for the car, nice coffee. Quicker than expected too.
Very professional approach.
Once problem acknowledged, all sorted satisfactorily.
Your service representative told me Motorbility only replace tyres if they are dropping off. Something I did not think professional as I am a disabled lady, also no disabled parking as other cars were in the only bays. These were not disabled divers.
Customer service is consistent every year.
Everything went smoothly, no delay on the lifts to and from work. Very professional
Worn wipers were replaced relatively speedily on my MOT- 1.5 hour wait which is not too bad given some work done.
Treated with respect. Not pushy. found a care for me that was close to what I was looking for. Always (but one) have a good experience when visiting. Service area had somewhere for me to work, with good seating, drinks etc.
efficient, pleasant customer service team
On this occasion my car would not be ready until end of the working day something not made clear when car was booked in. (I love my mini )
they thoroughly checked my Mini and found a problem with the seat mechanism and it is now booked in to be rectified.
Took a while the first time to actually get seen by someone, but been treated brilliantly since
Peterborough Mini just great. I live in London now but still travelled up to get my new car from them and will always do so. Amazing service! Staff are just awesome and took the trouble to pick me up from the station
All information given to me and explained well, making sure I understood everything
Excellent communication and customer service
Very good customer service
The whole process was a joy and fun experience with so many choices to personalise my Mini.
Throughout my visits to the Mini centre I felt no pressure and felt very relaxed, I was looked after by Rose throughout the entire experience and despite the hiccup of delivery which was totally out of her hands, she ensured I was kept up to date.
Overall very good. I felt that I wasnt kept in the loop as much as I was promised around delivery dates, but only fault I have.Purchase was easy and Rose was extremely helpful. Pick up was hassle free!
Friendly and helpful staff, always a pleasure to talk with them either on the telephone or in person. The showroom is always a welcoming environment.
Brilliant service from the guys at Sycamore. They are genuinely enthusiastic about the cars they sell and had a really good positive customer experience.
The staff are polite and efficient.
The process from initial enquiry through to collection was excellent. I particularly liked the video introduction and thought this was innovative and different to other dealership experience. Rose and her colleagues made me feel valued throughout.
Minimal hassel, total professionalism, and work completed within the given timeframe. Could do with more parking...
Excellent really appreciated the health check video
They were very helpful and went through all the paperwork thoroughly and showed me how to use everything on the car.
Everything was done as needed
Always a pleasure at Sycamore.
Work done quicker than advised
fast, quality service
The sensors were re-aligned, the lifts to and from the garage quick and on time and my car was cleaned inside and out
Again work completed on time.