About Your Local MINI Retailer | Sycamore Peterborough

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

128 ratings and 110 comments received in the last 90 days.

04 June 2026

The Peterborough Centre (Ruben and Jordan) were very professional and helpful despite a delay in getting the car due to BMW finance paperwork

02 June 2026

Excellent customer service

29 May 2026

Nathan was very patient as I am an older nervous driver but wasn't aware this model is also a Hybrid

27 May 2026

Excellent experience from start to finish. Ruben was amazing - professional, friendly, helpful and giving exceptional service. He went out of his way to help us and we needed it! A real asset to Mini. We would not hesitate to recommend Ruben.

24 May 2026

Found Ruben to be very professional giving excellent customer service Visited other garage showrooms before purchasing new mini and Ruben influenced my final choice Thank you once again Reben and other members of the Sycamore team

23 May 2026

Nathan was very helpful and informative about the mini products and able to steer me towards the right model for me. The only piece of extra information I would have liked was about the years free membership of the discount charging card.

21 May 2026

Excellent service as always. Ruben was very friendly, helpful and knowledgeable throughout

13 May 2026

Good advice on the packages and extras we wanted. No haggling on prices/trade-in, etc. Clear timeline for paperwork, payments, delivery, etc.

07 May 2026

Excellent customer service Nathan was extremely helpful and wouldn't hesitate to use them again . Explained everything and felt we could contact him if we had an issue .

03 May 2026

The staff at Mini peterborough are all so lovely and they look after you to the best of their ability. Every time I have had any interaction with Duane he has always been thorough in his explanations and made sure I was happy before leaving

See all reviews

03 May 2026

Friendly, excellent service from start to finish

02 May 2026

Excellent service

01 May 2026

Nathan was extremely helpful and answered all queries with ease

30 April 2026

Nathan was professional, informative and I was extremely satisfied will the level of customer service.

29 April 2026

The service received has been excellent, from walking into the showroom to choose my new Mini, right through to collection. The process has been seamless. I was so lucky to have had Nathan Chapman looking after me throughout the whole process.

28 April 2026

Im a returning customer so was looked after very well again and by Nathan who i saw 3 years ago.

26 April 2026

Excellent service

25 April 2026

Nathan (sales advisor) explained well, answered questions, provided helpful experience Still so much to learn and experience with my mini even after 1 month of ownership.

22 April 2026

Very good with helping me decide which mini would work best for me. Gave useful information and choices. Test drove cars and car was ordered

08 April 2026

Excellent customer service

07 April 2026

Communication was very good

07 April 2026

Nathan was brilliant to start to finish and the car (which was a present for my wife) is superb

03 April 2026

from start to finish, buying my new mini has been a great experience - from the warm welcome in the showroom to going the extra mile to complete handover on a day off. Staff have been knowledgeable and responsive, friendly and professional

02 April 2026

Nathan did a great job of holding Mt hand through the process.

02 April 2026

Nathan was friendly and listened to my needs which were met, he also kept me up to date with the delivery progress and did an excellent handover focusing on my specific questions so I could get going without delay.

01 April 2026

Ash was knowledgeable, friendly and professional throughout the process. Arranging test drives which helped us make an informed decision.

28 March 2026

Duane kept me informed when my car was being delivered to them.and gave me the date for me to collect. My pet hate is not being told .

27 March 2026

Very friendly and helpful staff. Accommodating in helping me choose the right car for me.

25 March 2026

excellently led by Reuben with lots of information given

24 March 2026

As usual fantastic experience at Sycamore Peterborough

22 March 2026

The reason i didn't give 5* is i called 3 times, but no one called me back, despite leaving my name and number. The handover went without a hitch

06 June 2026

They were brilliant staff welcoming offered my drinks very clean waiting area nice toilets I'm disabled and I felt very comfortable

06 June 2026

From the ease of dropping my car off , to the car collecting me to get it, was so stress free. Kept informed of my vehicle's condition by video and luckily, nothing needed doing and it passed the MOT, with just one advisory.

05 June 2026

They were all very helpful, and kept me informed throughout the whole process.

03 June 2026

The Centre kept me informed of my vehicle's progress during its time with them. I had had a particularly tough morning (and few days) and was treated very kindly, which I very much appreciated.

03 June 2026

Problem was cleared with no problems

02 June 2026

Mini dropped off. Courtesy car picked. Updated through the day on repair work and timescales. Courtesy car dropped off. Mini picked up. Off and away.. Can't really improve on this customer exchange. Thank you.

31 May 2026

Promptness with schedule.

29 May 2026

Everyone was helpful and friendly. We had to cancel and rebook a couple of times and weren't made to feel like we were a nuisance. Centre was clean with lovely refreshments. All staff were friendly and smiley. Very welcoming

29 May 2026

Everyone was very helpful.

28 May 2026

18 May 2026

Excellent service from start to finish.

15 May 2026

I am completely satisfied

13 May 2026

12 May 2026

I was completely satisfied with the work i had done

04 May 2026

Informative and organised. Liked the health check video. Overall a very pleasant experience apart from the cost! Customer service was excellent.

02 May 2026

Friendly and knowledgeable staff.

01 May 2026

Good service and kept up to date

01 May 2026

Easy to book, clear communication throughout

01 May 2026

Staff were excellent

01 May 2026

Friendly team & good service

30 April 2026

Darren is always very helpful and accommodating, he is very knowledgeable in his job which is reassuring.

30 April 2026

Completely satisfied. Can't seem to light up the start ratings. Front desk incredibly knowledgeable, personable and easy to deal with.

28 April 2026

Excellent service

28 April 2026

Professional from start to finish

27 April 2026

Great job and service.

27 April 2026

I always get friendly and polite service. Natasha always is there to help and support me when I book in for a service.

26 April 2026

The work done on the vehicle is always upto standard, sometime communication is not as good from the front facing staff, but over all excellent

25 April 2026

Awesome service as always

24 April 2026

No hiccups, easy visit.

22 April 2026

Fast efficient - good communication from the staff I came into contact with - they were very helpful Good facility to wait in

21 April 2026

Mainly because of the lady who is a receptionist, we think her name is Jill. 'Jill' is definitely an important asset to the company solely because she is so friendly, professional & eager to assist us.

21 April 2026

Darren is both friendly and professional. He kept me updated ref progress.

21 April 2026

Very quick service and cheaper than quote.

20 April 2026

Friendly helpful team, particularly Darren Storey on the front desk

19 April 2026

It was easy to book and work was carried out well

19 April 2026

The problem was fixed

15 April 2026

All good

13 April 2026

Transparent diagnosis and done in good time

10 April 2026

Both myself & my mini ( & my previous BMWs) are always so well look after by this garage & their staff!

10 April 2026

Quick service, polite staff

08 April 2026

Following you service one tyre was flagged in Red as it had a bulge in it , I didn't have the work completed at that point , I then took it to Kwikfit in Grantham who have a different outcome and was told all 4 tyre needed replacement as perished

08 April 2026

Excellent throughout

05 April 2026

Always looked after by Darren the service manager

03 April 2026

Fixed the problem

03 April 2026

TASH goes that extra mile extremely good service most helpful

02 April 2026

They were helpful and business like.

30 March 2026

Always excellent staff that let you know what's going on or if there are any problems. Good atmosphere. Always ask if you want a coffee while you wait ( ie Jill )

25 March 2026

Friendly and efficient staff

24 March 2026

My Mini Service and MOT were carried out while I waited. Everything was explained that had been done and what was an advisory on the MOT.

24 March 2026

Although I'd only had the car a couple of weeks, and the engineer found a problem with the tyre, the repair was dealt with quickly. All staff are attentive and polite. I loved the fact that I got a film of the damage and an explanation.

23 March 2026

Pleased with the service but wasn't told on booking that my car might be there all day, would have taken a waiting appointment had I known. Seems a bit crazy that you are seen quicker with a waiting appointment than if you book a time...

21 March 2026

Very professional

Brilliant service 5* seen a lovely little teddy that would look mint in my John cooper works mini

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sycamore Retailer Details.

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:09:00 - 18:00
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01733 707074

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01733 707074

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:08:30 - 17:30
Sat:Closed
Sun:Closed

Phone

01733 253333

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map