OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 77 comments received in the last 90 days.
04 August 2025
Staff polite and not to pushy during the purchase of the Mini, Ashley the sales person and the Brand Manager Phil kept me up to date with everything and made the delivery experience feel extra special
03 August 2025
Very helpful staff but Head Office sent us the wrong email address so trying to transfer money for the deposit was stressful
01 August 2025
Went very smooth
31 July 2025
Very smooth transaction Nathan was very helpful
25 July 2025
Excellent Including support, communication, flexibiltiy Very professional
22 July 2025
They make the customer feel special
07 July 2025
Xx
10 June 2025
Again excellent service from Duane. Nothing was too much trouble and he answered our questions in a professional manner. A very good salesman without being pushy at all. I would give more than 10 if I could.
02 June 2025
We were kept informed at all stages of the transaction.
14 August 2025
Please see above.
12 August 2025
Top class service.
12 August 2025
Health check helpful
11 August 2025
Excellent customer service and staff.
11 August 2025
Great experience - everything runs smoothly and efficiently. People are all very friendly and helpful.
11 August 2025
However I visited Stamford branch.
10 August 2025
Happy with work carried out.
06 August 2025
My only slight thing is having to pay for a loan car - its not like Mini isnt a premium brand and as such, that should be part of the after care service.
05 August 2025
Excellent staff. Professional all around
04 August 2025
Made the process very easy, always offering drinks
08 August 2025
Very high standard of customer service given to my family