OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 79 comments received in the last 90 days.
09 September 2025
Helpful team
07 September 2025
Nathan was very helpful, I did not feel pressurised at any time & he was always very polite
06 September 2025
Friendly salesperson . I have brought all my minis with the same salesperson so continuity is important to me.
29 August 2025
All the above and dealt with my irritation at having to be vetted by the finance people despite having bought two Minis previously from Sycamore over the past six years, in a calming manner and helped me through this, so well done.
28 August 2025
Every question was answered clearly, lots of technical information to deal with and nothing was too much trouble. Dwain made sure I was happy with the information before moving on to the next process.
28 August 2025
We felt very valued as long standing customers
20 August 2025
Stress and trouble free purchase
16 August 2025
I love the car & everything about it. Nathan & Jordan epitomise the brand, they took time to help me select the right car & the right level package to suit me. The combination of car & service really made buying my Mini an absolute dream.
08 August 2025
Very high standard of customer service given to my family
07 September 2025
Everyone so helpful
07 September 2025
As above ref-car, but I didn't have a waiting slot although my car was taken soon after I arrived. When the car was brought back to the car park no one came to sort things out so i could go. I feel i was ignored and could left alot sooner.
05 September 2025
Same reasons as above. In particular, the collection service of my car made my life as a busy mum of 2 much easier. Updates were clear, I knew what to expect and everyone I spoke to was as polite and kind.
04 September 2025
Friendly fast and efficient service
03 September 2025
Service - done - all good - thanks
02 September 2025
No complaints in this respect.
01 September 2025
Very happy
01 September 2025
Great, did what I wanted, looked after my Mini overnight too. Thanks it looks great!
01 September 2025
Brilliant customer support
01 September 2025
great service and good value
09 September 2025
The handover is organised and is continued with the same Salesman for a smooth transaction.