About Your Local MINI Retailer | Sycamore Peterborough

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

158 ratings and 125 comments received in the last 90 days.

28 July 2026

Very happy with the purchase and delivery.

24 July 2026

Daune has been so helpful through the process.

20 July 2026

Duane was helpful and friendly without being pushy

18 July 2026

Helped throughout the process by Duane at the Peterbotougb dealership. Very helpful guiding us through the process. On pick up day the car was next to an older mini in a special area. Duane kindly took photos of us in our new Country man felt amazung

15 July 2026

Always good customer service they go that extra mile.

08 July 2026

Great service in finding me a car

04 July 2026

Always friendly and happy to help

03 July 2026

I have dealt with Duane (Motability Specialist) for a number of years and have always found him very helpful and knowledgeable.

03 July 2026

Excellent service all the way through.I am not that good with your online stuff and I get all the help I need to make the journey stress less.

03 July 2026

Nathan and the team were polite, very helpful and very communicative.

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03 July 2026

IAM very much satisfied with the customer service that Mr.Duane provided me,no false promises no lagging at all..he was very clear that how long the process will take and also he responds quicker when I email or phone him.

03 July 2026

We have bought cars through Dwayne for approximately 18 years. He is always extremely helpful and knowledgeable. Also he is always really patient with us, particularly as we are elderly and a little inept with new technology. A real asset to Mini.

02 July 2026

Very satisfied and Duane was excellent. He made you feel more than just a customer.

02 July 2026

Great as always! No complaints and very satisfied

18 June 2026

Duane Tomaselli Was very helpful from start to finish. Would highly recommend

04 June 2026

The Peterborough Centre (Ruben and Jordan) were very professional and helpful despite a delay in getting the car due to BMW finance paperwork

02 June 2026

Excellent customer service

29 May 2026

Nathan was very patient as I am an older nervous driver but wasn't aware this model is also a Hybrid

27 May 2026

Excellent experience from start to finish. Ruben was amazing - professional, friendly, helpful and giving exceptional service. He went out of his way to help us and we needed it! A real asset to Mini. We would not hesitate to recommend Ruben.

24 May 2026

Found Ruben to be very professional giving excellent customer service Visited other garage showrooms before purchasing new mini and Ruben influenced my final choice Thank you once again Reben and other members of the Sycamore team

23 May 2026

Nathan was very helpful and informative about the mini products and able to steer me towards the right model for me. The only piece of extra information I would have liked was about the years free membership of the discount charging card.

21 May 2026

Excellent service as always. Ruben was very friendly, helpful and knowledgeable throughout

13 May 2026

Good advice on the packages and extras we wanted. No haggling on prices/trade-in, etc. Clear timeline for paperwork, payments, delivery, etc.

07 May 2026

Excellent customer service Nathan was extremely helpful and wouldn't hesitate to use them again . Explained everything and felt we could contact him if we had an issue .

29 July 2026

Good service, completed on time as agreed, no fuss no bother.

28 July 2026

Completely satisfied

28 July 2026

Everything I asked for was carried out

27 July 2026

Very helpful

27 July 2026

Kept upto date with process. Although the part was on "Worldwide back order I was given a replacement vehicle - even though the part required had no failed due to failure

27 July 2026

The drop off service plus free car wash on top of the service you provide is brilliant

27 July 2026

Efficient service as always

26 July 2026

Service first class

25 July 2026

Always friendly helpful and efficient

25 July 2026

Not great customer service After the service the car was parked up at 15.17 but actually got to pay the bill at 15.53 so waited 1/2 hour that I needn't have. Sadly the service department is getting worse at this dealership.

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23 July 2026

Car has to go back to be fixed again, however, the customer experience and communication throughout was very good.

23 July 2026

Warranty job was sorted with one visit required. Part was ordered in prior to the booked visit.

21 July 2026

Very thorough with work carried out

21 July 2026

Pleasant experience, have sorted things out for me and helped where able,

21 July 2026

Darren is your best asset at the service centre! Personable, speaking in terms everyone can understand and breaking down what is needed to be repaired after you have seen the video which expects you to know what each component is!

20 July 2026

Excellent service from assistant manager in Stamford as usual. Helpful & friendly.

19 July 2026

Did what you had to do. Very satisfied.

18 July 2026

Helpful and professional service. Everything sorted as requested.

18 July 2026

Great service

17 July 2026

Good customer service. My car was clean and ready as promised.

16 July 2026

Great service

15 July 2026

Professional, and quick service brilliant

11 July 2026

Very efficient service

10 July 2026

Everything was clearly explained to us stafv most helpful

10 July 2026

Great speedy service

08 July 2026

Quick , efficient

07 July 2026

The work was carried out in good time & charged at quoted price.

06 July 2026

Purely because of the outstanding welcome and efficiency of the receptionist, whose name I didn't get unfortunately.

05 July 2026

No issues, the car was collected on time and completed to my satisfaction.

05 July 2026

We recently visited Sycamore Stamford. My mini convertible needed an MOT and new brake fluid. The service from the guys was very good. We have opted to go to Stamford for any future needs with my mini.

05 July 2026

Staff were very professional and provided a great service

05 July 2026

Good service

03 July 2026

very good service

02 July 2026

Ruben Thompson was a pleasure to deal with on the phone. We bought the car online and he helped us through the whole process with friendly professionalism

30 June 2026

Fantastic as always , very friendly at the reception desk .

30 June 2026

Overall good interaction with my service adviser, friendly helpful staff

30 June 2026

Duane was so easy to deal with and explained everything in detail. We secured a higher spec vehicle, than our existing car. You feel more than just a customer.

28 June 2026

Quick efficient friendly service as always

28 June 2026

Excellent customer care

26 June 2026

I dropped my car off in Stamford in the morning and it was already for me that afternoon to fit in with my other jobs that day.

25 June 2026

It was simple and easy to drop off, there was clear communication.

24 June 2026

Good service and friendly staff

24 June 2026

Great service

23 June 2026

As always everyone was extremely helpful and efficient and everything was sorted. Thank you

23 June 2026

The work was carried out exactly as requested and to the highest standards. The extra work on the second visit was also perfect. The car was cleaned to an exceptional standard after the second visit, with even some paint scuff marks eliminated.

22 June 2026

My service wasn't updated on my car and says still needs service. When phoned told to wait first 48 hours .. then till end of week. When called again told car needs to go back as over 48 hours so can't be done. This is 45 min drive each way.

22 June 2026

Very happy

22 June 2026

The interior valeting needed a little more attention. Mini wasn't dirty inside just dusty to dashboard, round cup holder, handbrake etc.

20 June 2026

Friendly and efficient. thank you

19 June 2026

Excellent service from everyone

18 June 2026

Friendly helpful staff

18 June 2026

Happy with the time and great service.Having said that i should be happy regarding the expensive service charge.

18 June 2026

Prompt,efficient and very clear in explaining work to be carried out.

17 June 2026

Professional, helpful & approachable young man @ reception. Filled me with confidence about bringing our car to this garage.

17 June 2026

Seated Staff very helpful and updated me regarding my vehicle without me asking

17 June 2026

From booking through Peterborough to the staff at Stamford where it was serviced they were all excellent.

16 June 2026

Very good customer service

16 June 2026

Was happy with the contacts amd service i received at the time

16 June 2026

Everything was taken care of in a timely fashion. The staff were very polite and helpful and you always feel well taken care of. Love the wash and vac after the service always a great service feature

15 June 2026

Went in for service. screen faulty a couple of days later

15 June 2026

Because I did

14 June 2026

Great staff

14 June 2026

Sycamore Stamford were helpful and kept us informed at all times regarding the work that needed attention.

14 June 2026

Efficient, friendly service

14 June 2026

Car was ready when I arrived back. Stamford customer service was very good, could be improved by sending a text to say the car is ready maybe?

14 June 2026

Efficient and friendly service

13 June 2026

First class service at Peterborough. Such a very welcoming experience. Joseph was so helpful explaining everything so clearly to me..

12 June 2026

Everything went smoothly

10 June 2026

No fuss, plesent staff friendly. On time , car was ready when they said ir would be.Waiting area clean ans tea and coffee on offer if needed it.

10 June 2026

Did what they said they would. Refreshing

09 June 2026

The service was completed on time and my car was cleaned on collection. Service staff were very friendly, helpful and efficient.

08 June 2026

Great service throughout. Very considerate and helpful as I have recently lost my husband who also spoke highly of Sycamore Peterborough.

08 June 2026

Good service overall, only issues I had to chase status of car when was expecting work to be finished on particular day

06 June 2026

They were brilliant staff welcoming offered my drinks very clean waiting area nice toilets I'm disabled and I felt very comfortable

06 June 2026

From the ease of dropping my car off , to the car collecting me to get it, was so stress free. Kept informed of my vehicle's condition by video and luckily, nothing needed doing and it passed the MOT, with just one advisory.

05 June 2026

They were all very helpful, and kept me informed throughout the whole process.

03 June 2026

Problem was cleared with no problems

03 June 2026

The Centre kept me informed of my vehicle's progress during its time with them. I had had a particularly tough morning (and few days) and was treated very kindly, which I very much appreciated.

02 June 2026

Mini dropped off. Courtesy car picked. Updated through the day on repair work and timescales. Courtesy car dropped off. Mini picked up. Off and away.. Can't really improve on this customer exchange. Thank you.

31 May 2026

Promptness with schedule.

29 May 2026

Everyone was helpful and friendly. We had to cancel and rebook a couple of times and weren't made to feel like we were a nuisance. Centre was clean with lovely refreshments. All staff were friendly and smiley. Very welcoming

29 May 2026

Everyone was very helpful.

28 May 2026

Ruben was amazing from start to finish. He was professional, friendly and helpful. Guidance was needed as this is our first electric car. He gave exceptional customer service. He is a real asset to Sycamore's Mini. We will definitely recommend.

27 May 2026

Friendly staff very professional.

26 May 2026

Well informed and result better than expected.

22 May 2026

Friendly helpful staff

21 May 2026

Natasha in the service department was exemplary. She managed to get my JCW booked in and an engineer started the work almost immediately even though I did not have a

20 May 2026

Easy check in . Waited for my vehicle service. Plenty of seating and drinks available.

20 May 2026

Great service from Darren and the team. All work completed and car sparkly clean.

20 May 2026

Great service and friendly staff. The price agreed in advance was the price paid. Car wash was a nice added benefit!

20 May 2026

Extremely helpful and informative. Duane help us find the right car and deal.

19 May 2026

MINI have been providing excellent service for our mini's for the past 20years and were very helpful again in getting the MOT pass

19 May 2026

Everything was done on time

19 May 2026

Ruben was great to deal with at all stages. Only slight niggle was that the vehicle wasn't fully charged on collection.

19 May 2026

Excellent service as always. Ruben was friendly and very helpful throughout the process.

18 May 2026

Excellent service from start to finish.

18 May 2026

Despite being booked in the previous week my car was at the garage for nearly 5 hours. This is the longest I have ever waited for my car repairs/service

18 May 2026

I was told the petrol door button was on the centre console but ended up ringing as couldn't see it anywhere. Turns out there was no button, when car unlocked, just press the petrol door & it pops open.

15 May 2026

I am completely satisfied

13 May 2026

12 May 2026

I was completely satisfied with the work i had done

FIND Sycamore Retailer Details.

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:09:00 - 18:00
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01733 707074

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01733 707074

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:08:30 - 17:30
Sat:Closed
Sun:Closed

Phone

01733 253333

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map