About Your Local MINI Retailer | Sycamore Peterborough

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

177 ratings and 146 comments received in the last 90 days.

14 October 2026

Delay in delivery with little information on timescales. Logistics organisation is well below par

08 October 2026

Duane made sure I was kept up to date with everything he gave me all the information I needed and made sure I was happy and safe when leaving

08 October 2026

Very good service and felt supported throughout the whole process. Nathan was really helpful and answered any questions I had. I absolutely adore my car!

08 October 2026

Good service from start to finish

06 October 2026

Pleasant atmosphere in the showroom. Staff friendly and approachable Buying process well explained Collection of new car easy and well handled

05 October 2026

Great service from Nathan Chapman at Mini

03 October 2026

Brilliant service Dwayne was polite, helpful and informative he was extremely considerate and empathic towards my worries. Explained everything fully and checked I understood everything before I left. Honestly 10/10

03 October 2026

Mini Uk went above and beyond with their service provided to me.

03 October 2026

Staff were professional and friendly. They were particularly helpful with the app and were very patient as we are not technically minded. We feel confident that we can ask any questions in the future regarding our Mini

02 October 2026

Excellent service from Duane, who took the time to get everything set up and couldn't have been more helpful.

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30 September 2026

Good positive quality service by Nathan. Never too much of a trouble for him. Good mannerism.

27 September 2026

As usual really good service from Duane Tomaselli.

21 September 2026

I've done business with Sycamore Mini for wel over a decade and they've always been attentive to my needs, Duane Tomaselli in particular

16 September 2026

Kristen was extremely helpful during my experience. Obviously very knowledgeable about the brand and has a natural enthusiasm for them. Helped with any questions and was supportive when we went for a test drive.

10 September 2026

All information given was clear and easy to understand. Duane was genuine and made the process easy and gave us time to go through every process.

24 August 2026

Fab service

13 August 2026

Really took time with us Can't remember name sorry Italian surname

09 August 2026

Ruben was very knowledgeable, friendly and efficient.

07 August 2026

Very helpful and efficient staff

05 August 2026

The sales staff are superb. They are both knowledgeable and personable. They definitely go above and beyond.

04 August 2026

Very polite and helpful staff.

04 August 2026

Dwayne was really helpful throughout the process of purchasing my mini all the way up to collecting. He kept me updated regularly with updates as there was a slight delay with mini registration but he was professional and helpful throughout.

03 August 2026

Excellent and friendly service throughout the process even though there was a minor delay in the delivery of the new car. But I was kept updated throughout.

03 August 2026

Ruben was excellent from the start to the end of the process

02 August 2026

Great service, friendly and knowledgeable.

01 August 2026

No hassle, very welcoming, lovely friendly sales guy.

31 July 2026

The handover was quick and easy. Big thank you to Duane Tomaselli.

28 July 2026

Very happy with the purchase and delivery.

24 July 2026

Daune has been so helpful through the process.

18 October 2026

Very impressed with the servive .Helpful and professional.

18 October 2026

Everything went smoothly and efficiently.

18 October 2026

Professional, efficient and personable. Darren and the team are great!

17 October 2026

Excellent service

17 October 2026

We received the excellent customer service we have come to expect from Sycamore Stamford.

17 October 2026

Jo was very helpful and professional

17 October 2026

Very good

16 October 2026

It was a good experience

16 October 2026

The Service .the staff and the whole experience was absolutely professional, good old fashioned service. Amazing

15 October 2026

Good service, staff and facilities

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14 October 2026

Always a great service in Stamford from Darren and the team!

14 October 2026

Late going in and someone pulled the power cord out of my dash cam.

12 October 2026

Second time I noted a charge for screen wash. None had been added to the car. When this was highlighted then a bottle of screen wash was given.

10 October 2026

Peterborough lacks customer service. So many staff and you still have to wait. Labour costs continually quoted, its a premium car brand, car has full warranty, but staff treat women differently, awful experience..staff don't listen

10 October 2026

Great communication throughout car was cleaned really well

07 October 2026

Lovely staff Polite, always make me feel that lm an important customer.

06 October 2026

On collection kept waiting for quite a while as only 1 person available. Video not sent until we chased. We requested assistance with turning off some error messages sadly this was rejected. Dangerous tyre marked as Amber but should've been Red.

05 October 2026

I did not realise my service booking for 9am was an open booking involving service work being done throughout the day. However, the person on the desk was very helpful and informed the engineers who obviously also responded well.

05 October 2026

Great easy friendly and helpful staff

05 October 2026

Car was left with personnel at the arranged time and ready for collection also as arranged.

05 October 2026

Good service, done in time and nicely cleaned on return

05 October 2026

Excellent service

04 October 2026

Smooth service Nice waiting area Good information after mot

03 October 2026

Every thing worked as expected

03 October 2026

Excellent service, from first contacting Sycamore garage in Peterborough who booked the work to be done in Stamford- to the work being completed. We were very impressed with the deputy service manager in Stamford who was so very helpful.

29 September 2026

Online check in wasn't on the system again !

28 September 2026

Good service. Got me the car I wanted quickly and took into account the deals on offer.

28 September 2026

The service I received was excellent, from when I arrived I was quickly seen by one of the team, shown to my courtesy car. I received an update on my cars health, via a visual inspection, and when collecting my car again was quickly seen to.

27 September 2026

Firstly I was given an estimated wait time of two hours ..... after two hours ... car ok but I waited another hour. My two new tyres were not correctly specified on the health check My dash cam was disconnected ? but was not reconnected ?

27 September 2026

Lovely friendly staff who dealt with me promptly and kept me updated

26 September 2026

I was completely satisfied with the way my experience went

24 September 2026

Great service from Nathan.

22 September 2026

Friendly, attentive and helpful

21 September 2026

Check in easy, waiting appointment and plenty of some to sit, drinks and TV to watch, comfy chairs, helpful staff.

21 September 2026

Great attention and attitude by all concerned

20 September 2026

Good service from entry to exit

20 September 2026

The MOT process was easy to book and carried out efficiently

18 September 2026

Lovely service

18 September 2026

Good friendly service

14 September 2026

Very pleasant reception and no waiting.

13 September 2026

Excellent service polite friendly and helpful

13 September 2026

Always good service at Sycamore - helpful and professional staff who keep you up to date with what is happening

13 September 2026

From the initial arranging repair and the contact during the process was flawless and everything I was advised would happen did.

13 September 2026

Mini Stamford all very friendly and helpful

13 September 2026

Friendliness of the staff and there helpfulness.

12 September 2026

So polite, professional and helpful. Great advice and excellent overall service w .

11 September 2026

Feel reassured my mini is in good hands and being well cared for.

10 September 2026

Everyone super helpful and friendly. Kept me informed about my vehicle status and answered all questions. Car was clean and washed carefully after MOT.

09 September 2026

The check in process was smooth. Everything was explained. the checkout process was smooth as well.

08 September 2026

Beth called me and explained everything to me that would happen to the car.

07 September 2026

Car was ready when I expected it to be, pleasant staff

05 September 2026

The staff could not have been any more helpful and friendly.

05 September 2026

Work completed on time and picked up in a warranty issue and booked it back in to look at

04 September 2026

The service was efficient, friendly and well organised

03 September 2026

Exemplary service as always.

03 September 2026

Excellent service as always.

02 September 2026

Have always found you staff at Stamford very helpfull from start to finish keeping you informed as required

01 September 2026

Always get great service! I am always looked after well by everybody! Always greeted with a friendly smile & a lovely cup of coffee by the lady on reception, while I wait! I have also used the car lift into town & that gentleman is also really nice!

31 August 2026

Friendly staff, service completed on time and at price quoted.

31 August 2026

Consistently efficient customer service

31 August 2026

All done as rquired, on time with a full debrief.

31 August 2026

We requested to be washed and it wasnt.

29 August 2026

Flawless from start to finish.

29 August 2026

Easy to get an appointment, lots of communication up to the appointment and it was done quicker than expected. The service advisors were also efficient and nice coffee!

29 August 2026

Great intro re admin, great mechanics re service

28 August 2026

Didn't really like dropping my keys off to a locker. It felt very impersonal. Was advised (via a voicemail message) that my 'while I wait' MOT would take about an hour, but I was there for almost two. I'd have gone got a longer walk had I known!

27 August 2026

The service was very high quality and the videos I was sent was really helpful.

26 August 2026

Completely satisfied with service & mot

26 August 2026

Couldn't have been better

26 August 2026

Query explained. Fitted in a service as the car was there for an MOT. Lift home and picked up to fetch the car.

25 August 2026

Very efficient and politr

22 August 2026

Always a great atmosphere and friendly knowledgeable staff.

22 August 2026

Everyone was very helpful and understanding

19 August 2026

As always the usual brilliant service from the team at Stamford

19 August 2026

The garage were super helpful and friendly

18 August 2026

Fantastic service while we were looking around the cars and deciding on which vehicle would meet our needs xx

17 August 2026

Dropped my car off in the morning and was contacted as soon as work was completed. Everyone was very friendly and helpful

17 August 2026

From beginning to end all staff members were polite and informative.

16 August 2026

Happy with booking in and the job carried out

15 August 2026

Sycamore always provide a great service

14 August 2026

Offered flexibility on dates and kept me informed.

13 August 2026

First class service

13 August 2026

10 out of 10 again

13 August 2026

Pleasant reception. Good team.

12 August 2026

Welcoming, punctual and professional

12 August 2026

Service was ok but i was not offered any help in understanding how to use the dash cam they had just fitted. I had to ask for help which was then offered

11 August 2026

Excellent service

10 August 2026

Easy to check in. All the staff are very helpful.

10 August 2026

Very expensive

10 August 2026

You would have had five stars boot actually getting booked in took two or three phone calls with no call back and an in person visit. From that point on it was super. Joseph was polite and helpful

10 August 2026

Excellent service from start to finish. The staff were friendly, professional and helpful, and everything was clearly explained. I was very satisfied with the overall experience.

07 August 2026

Car was serviced in a timely manner. Was disappointed the coffee machine wasn't working as it was out of milk. I did inform the chap at the desk but nothing was done to fix it. Other mini garages have cans of pop, tea & coffee on tap.

06 August 2026

All staff very helpful

06 August 2026

Again very helpful and certainly friendly.

05 August 2026

Good service

05 August 2026

Always professional & a high standard of customer service..and a bonus wash!

04 August 2026

MOT & air con clean carried out quickly and in less time than the estimate

04 August 2026

Well looked after by Ruben and Jordan

03 August 2026

Car was collected and delivered promptly and required tasks completed

03 August 2026

5 stars plus! Can't click on the above stars, they won't work? Brilliant professional team, always so helpful.

03 August 2026

if a customer is waiting, hand the inspection report by hand rather than sending it electronically without warning. Attend to the customer who is in front of you and don't get stroppy when the customer insists on being attended to.

02 August 2026

Great service from purchase to collection day. Car was as ordered and expected on handover. No complaints.

02 August 2026

Always happy with the service at Stamford

02 August 2026

Great service quick and efficient

01 August 2026

Great service and communication

31 July 2026

Lovely friendly service

29 July 2026

Good service, completed on time as agreed, no fuss no bother.

28 July 2026

Completely satisfied

28 July 2026

Everything I asked for was carried out

27 July 2026

Very helpful

27 July 2026

Kept upto date with process. Although the part was on "Worldwide back order I was given a replacement vehicle - even though the part required had no failed due to failure

27 July 2026

The drop off service plus free car wash on top of the service you provide is brilliant

27 July 2026

Efficient service as always

26 July 2026

Service first class

25 July 2026

Always friendly helpful and efficient

25 July 2026

Not great customer service After the service the car was parked up at 15.17 but actually got to pay the bill at 15.53 so waited 1/2 hour that I needn't have. Sadly the service department is getting worse at this dealership.

FIND Sycamore Retailer Details.

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:09:00 - 18:00
Sat:09:00 - 17:00
Sun:10:00 - 16:00

Phone

01733 707074

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01733 707074

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map

Address

Papyrus Road, Werrington, Peterborough, Cambridgeshire, PE4 5HW

Opening Hours

Mon–Fri:08:30 - 17:30
Sat:Closed
Sun:Closed

Phone

01733 253333

Map

Areas served

Corby as well as surrounding areas including Grantham, Spalding and Huntingdon

View map