OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
150 ratings and 93 comments received in the last 90 days.
07 April 2025
Excellent as always.
03 April 2025
No pressure to buy a car . Just told what is on offer.
31 March 2025
The brand manager, sales executive and transaction manager were all professional and friendly.
29 March 2025
Attentive and helpful staff
28 March 2025
The whole process went extremely smoothly
27 March 2025
Always 1st class attention. Great service
26 March 2025
The staff were all helpful and friendly
15 March 2025
Sales executive Duane was superb, helpful and knowledgeable, nothing was too much trouble. If only MINi design/manufacturing team were as professional as Duane I would not be an unhappy customer
06 March 2025
Everything was explained very carefully and thoroughly. If I need more help I will feel comfortable to arrange an appointment.
20 April 2025
Excellent service
17 April 2025
All good
16 April 2025
Great staff, comfortable lounge, interesting selection of used cars, shops and cafes nearby, what's not to like.
14 April 2025
Staff very helpful.
13 April 2025
No complaints from me as they admitted when a service error occurred, rectified it and discounted my bill.
11 April 2025
Very
10 April 2025
As always the service here is good. From entering and leaving staff are always polite and happy.
08 April 2025
Special mention to Natasha who ensured everything went smoothly. Great communication with her prior to the service.
03 April 2025
Ok
02 April 2025
Much faster than the time scale given. I was told it couldn't be looked at til 8/4 and it was completed by 25/3.
15 April 2025
Great communication