OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
155 ratings and 95 comments received in the last 90 days.
03 October 2023
A few phone calls to sort things out but all went ok
01 October 2023
No problems.
01 October 2023
Delivered quicker than expected, everything was explained in detail and I was kept informed.
28 September 2023
I'll give this because of the service we got from the staff and your product is very good. I would highly recommend a mini to anybody
28 September 2023
Everything was very clear and transparent. The salesman was very professional and approachable. Thank you for everything, Duane Tomaselli, you're a star.
27 September 2023
The salesman, Nathan, was extremely helpful, knowledgeable and proactive.
26 September 2023
great service
26 September 2023
excEllent sales assistant
20 September 2023
Nathan was brilliant to deal with.
09 October 2023
Again the service was very good.
09 October 2023
Feel like I'm being ripped off as repairs are not being correctly fixed
09 October 2023
I was invisible
09 October 2023
Because they kept me informed of the problem
08 October 2023
Everything explained and dealt with efficiently
08 October 2023
I was very satisfied with the service received. Check-in was easy and speedy.
07 October 2023
Sycamore Peterborough have done everything they can but have been let down badly by poor reliability
05 October 2023
Excellent service. Did everything they said they would do.
03 October 2023
Trust the service.. Shame there is now a charge for collecting and dropping car. I guess everything has gone up in price
03 October 2023
False promises to do work, courtesy car not booked, then having to get lift with driver who was rude. The person who booked our service also said he booking in for an issue with the front sensors to be looked at, which wasn't. I have now been told th
05 October 2023
There was an ordering error, but Mini did their very best to put it right quickly and kept us in the loop.