OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 75 comments received in the last 90 days.
02 June 2025
We were kept informed at all stages of the transaction.
30 May 2025
Good
24 May 2025
Nathan made the process so simple !
23 May 2025
I was blown away with the small details that make the experience exciting and rememberable.
16 May 2025
Duane was excellent
07 May 2025
Been dealing with this Mini centre for almost twenty years. There are good reasons we return time after time: positive relations, knowledgeable and caring staff. Always a fair deal.
07 May 2025
The overall experience has been enjoyable and highly satisfying -as indeed, have the previous four Mini purchases. The personal service we have repeatedly received from Duane Tomaselli, has been exemplarily.
03 May 2025
Our Sales Consultant ( Duane ) is very kind and professional and we felt at ease and safe purchasing our New MINI from him.
27 April 2025
Really great team
25 June 2025
booking easy , pleasant waiting area withnrefreshments appreciated on a very hot day complimentary car wash
24 June 2025
Top class service
24 June 2025
Courteous and thorough
23 June 2025
Very efficient
23 June 2025
Ease of service
22 June 2025
As above. Problem couldn't be solved due to waiting for software update from BMW. Why book the cars in if you can't fix them?
19 June 2025
Fault fixed. Natasha took time to explain the fault and reasons why it might have happened.
15 June 2025
One week after my MOT there was issue with the brake system. Retuned back to mini. Brake fluid not completed safely. Also, told I need to change my back brakes. Unclear why this was not raised during the MOT. Very disappointing
14 June 2025
Good customer experience
13 June 2025
Great service from everyone I came in contact with.
10 June 2025
Again excellent service from Duane. Nothing was too much trouble and he answered our questions in a professional manner. A very good salesman without being pushy at all. I would give more than 10 if I could.