Everything was done well and on time. Car looked good when I picked it up and everything I asked for had been looked at.

The quoted time was accurate and the visit went very smoothly with no unnecessary wasted time

Amazing all round

Nothing was a problem. Very nice staff and so friendly.

Nothing further to report.

Great service, accommodating and hassle free.

Always very happy with the service

Extremely polite & happy staff. Make you feel like they want to be there & help you.

Unable to access service price on iPhone. Price appeared to jump too hi within 18 mths. Rear brake pads from 129 to 173. Quoted 3 different prices for front brake pads - 185 to 209. Paid 185 - as 'out of warranty'. Should be one price only.

Again it was staff, product and environment

Poor servicing and warranty damage to my car has worsened as told to wait two years and will be addressed during servicing. Inputted incorrect service data into my car computer. Car incorrectly displaying no service needed.

I have raised a formal complaint in relation to the service I have received and even now this is not being taken seriously and MINI are refusing to investigate and respond. The advisors failed to log details of my defect and failed to return my calls

Because I was completely satisfied

I book my mini in for Saturday am with a courtesy car. I'm always advised that it is not possible to have a courtesy car on a Sat, when I ask them to check, it always a yes. It would be great if they just said yes straight away without the argument.

Prompt service

All good

every thing was done and ready when they said it would be

Excellent service, polite, welcoming and lent vehicle whilst mine off the road for repair.

Taken home and collected at time stated. Work carried out and advise given.

Extremely happy. Great service and well looked after.

Service administrator. Georgina was great. Her whole approach and communication spot on

The service team at Sycamore Peterborough is always great. This time I didn't get the email with the video that I always get. That is the only reason I didn't score 5.

The car was ready within the expected timeframe and I was given helpful information about future services.

Friendly, accommodating and friendly service team. Did everything I asked and informed me of what had been done in the service.

On this occasion I can't fault the service.

Good communication and comprehensive vehicle check.

Great experience and completely satisfied.Jack was very good in dealing with everything.Hoping the experience gets better in time

Couldn't have been more helpful

The staff were very helpful and accomodating

Our salesman, Jack, was very friendly, took adequate time to get to know my husband and myself and advise us on the right car. He even brought the a car out to our home to make sure it would fit in the garage! Nathan the genius has helped us too.

no messing about, all questions answered and car in perfect condition

Not kept up to date with things that needed attention even though I was in the waiting area. Then had to sort them out when I paid

Work completed on time. Service advisors are friendly and helpful.

All completed, somewhat hassle free

Staff were very friendly and helpful

I had booked in this vist 2 weeks before - plus i had been speaking with them due to a scratch i got on my window from my pervious visit. Didn't have been down, Communication terrible, job wasn't finished until the next day.

Easy to book and prompt

Service and MOT completed quickly and efficiently

It is a long way to go and I had to wait for several hours for the service to finish, just wish you had a garage nearer!

Quite satisfied

Job completed within the time specified and to a good standard.

My car was fixed in a timely manner

The service experience from Sycamore Service was spot on! Very friendly staff who seemed to take pride in their work.

Kept me informed on the progress of work

Took longer than told also the service reception advisors did not come over to meet you once you sat in the waiting area they just called out from there desks get clients attention. Not given an update regarding length of time it was taking.

All fine

Professional and courteous

No problems, all ok

convenient for work, discount through Phantoms.

Everything went very smoothly and the staff were quick and helpful with any questions I had.