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Customer Reviews.

service

5

Staff were very friendly and helpful

11 October 2019

service

4

All completed, somewhat hassle free

11 October 2019

service

1

I had booked in this vist 2 weeks before - plus i had been speaking with them due to a scratch i got on my window from my pervious visit. Didn't have been down, Communication terrible, job wasn't finished until the next day.

10 October 2019

service

4

Easy to book and prompt

09 October 2019

service

5

Service and MOT completed quickly and efficiently

08 October 2019

service

5

My car was fixed in a timely manner

07 October 2019

service

4

It is a long way to go and I had to wait for several hours for the service to finish, just wish you had a garage nearer!

07 October 2019

service

3.5

Quite satisfied

07 October 2019

service

5

Job completed within the time specified and to a good standard.

07 October 2019

service

5

The service experience from Sycamore Service was spot on! Very friendly staff who seemed to take pride in their work.

06 October 2019

service

4

Kept me informed on the progress of work

06 October 2019

service

4

Took longer than told also the service reception advisors did not come over to meet you once you sat in the waiting area they just called out from there desks get clients attention. Not given an update regarding length of time it was taking.

05 October 2019

service

4

All fine

04 October 2019

service

5

Professional and courteous

04 October 2019

service

5

No problems, all ok

01 October 2019

sales

5

Everything went very smoothly and the staff were quick and helpful with any questions I had.

01 October 2019

service

4

convenient for work, discount through Phantoms.

01 October 2019

service

3.5

First time using the service- no baseline or other experience to compare

01 October 2019

sales

5

Fantastic all round. Again, special mention for Jack who was honest, friendly, helpful and patient throughout the purchase process. Also, not pushy at all, which made the decision even better.

30 September 2019

service

5

Very satisfied and all staff were friendly and was contacted when my vehicle was ready

27 September 2019

service

5

fast, efficient and friendly service

27 September 2019

sales

5

As normal very helpful and always willing to help.

24 September 2019

service

4

Helpful staff . Completed work on time

23 September 2019

sales

5

Great service by Jack. Listened to what I wanted and talked through my options with me

22 September 2019

service

5

Not pushy but quick response to emails and phone calls

22 September 2019

service

5

I needed to get my car back at lunchtime due to personal circumstances and the garage put my car in early to achieve this.

20 September 2019

service

4

Courtesy car not clean at all. When I pointed this out there was no offer of a clean car.

19 September 2019

sales

5

Great team at sycamore

17 September 2019

sales

5

I always felt at ease, questions answered satisfactorily and a very pleasant manner from the salesman, Duane.

17 September 2019

service

2

Disappointed when booking service. Told it would be ready to collect mid afternoon and made arrangements, but on the day told 5pm. So had to wait 2 hours and they forget to valet the car. Hope it's not your usual standard as it's my first mini!

16 September 2019

sales

5

Always had a great service from mini... especially Duane Tomaselli who's so lovely and patient in his approach to selling and finding the right car for me...

14 September 2019

sales

5

The overall package from concept to after service

13 September 2019

service

5

The service provided was great and all staff were very accommodating. The initial price estimate for the service was way too high and seemed to be a bit of guesswork. Fortunately the final bill was more realistic.

11 September 2019

sales

5

Dan Gover and the rest of the team are professional and customer focused. Dan organised a test drive followed by a 48hr extended test drive which helped me to decide which model and specification to order. Worth the wait to get the new LTI model.

10 September 2019

service

5

Great service from start to finish

07 September 2019

service

2

The car makes a gentle knocking noise in first gear when driven under 10mph and this issue has not been resolved. A tyre warning light come fault was identified at my appointment but has also not fixed as I have had the warning since visiting.

05 September 2019

service

5

dropped car off and gto lif to work then picked up when finished very good service

24 August 2019

service

4

Easy to deal with efficient and explained everything

24 August 2019

service

5

First rate customer service. Made to feel very special

22 August 2019

service

5

incredibly slick and smooth service, fully informed of process, time etc so no unexpected delays or costs

22 August 2019

service

4.5

Everything that needed to be done was done and in the time stated. All the charges were explained.

22 August 2019

service

5

First rate service.

19 August 2019

service

5

Good drop off and pick up service

18 August 2019

service

4

ease of checking my Mini in and my car was washed!

16 August 2019

service

4

Checks were completed and I was given feedback on them. Kept up to date on what was happening.

10 August 2019

service

5

Everything was very satisfactory

09 August 2019

service

5

Took my car in for an not at a time which suited me and collected after work. Very convenient

05 August 2019

service

4

Completed everything requested

04 August 2019

service

5

Because you offer an excellent service.

04 August 2019

service

1

Because nothing corresponds to the original offer. No car available, charged when I was told it was free, never told about the transport service until recently. And the fact that I had the opportunity to see the difference when I was in Hailsham .