The sales assistant went above and beyond to ensure that my car was delivered before Christmas and there were no delays due to covid . They also went out their way to ensure despite the covid restriction my experience of buying a new car wasn't affec
Have kept in touch on a regular basis from when I purchased the car.
I have come away with a new car that suits my budget
Helpful salesman who found my exact specification of car
It was very respectful with the Covid rules & regulations. I was given lots of time to go through all the knobs & dials & had the chance to ask any questions...I was certainly not rushed at all & felt confident leaving the showroom
Well informed about vehicle condition
slick service
all done very easy
As I said Jack Howard was a first class Ambassador for BMW/Mini in all respects and is still offering to help with any explanations I may need!
It came early ! Smooth transaction, very happy with my purchase
Excellent customer service as always, service with a smile (under a mask of course), a smooth and efficient service as it is every time I go.
Kept me informed of the stages and delivery of our Mini was ahead of schedule.
Efficient, professional and made the whole experience very enjoyable. Dan sent several videos of potential cars to us and when we met in person was extremely helpful in explaining all the features of the cars to us.
The work was completed in a timely and totally professional way
It was a safety recall which is good.
Professional and caring staff.
The mini centre from start to finish where fantastic. Nothing is ever to much trouble. Fantastic service .
We thought everyone at Sycamores's were very thorough and efficient.
Sale team extremely helpful, without being pushy.
I had a great experience with the dealership (Sycamore Peterborough) and the salesman Jack was exceptionally not pressuring me into the deal, but allowing me to take my time and jumped through all the hoops to make sure I had the best experience.
Good communication, well organised, nothing was too much trouble, always felt they had time for us.
Excellent staff coping well in these trying circumstances. Fixed my Mini with a smile. Have great confidence in Sycamores.
MOT and Service carried out quickly even got my car back sparkling clean which I didn't expect due to Covid. Pleased tho!
Jack Howard at Sycamore Mini Peterborough was most helpful
Everything happened as planned and organised in advance.
In 2018 I had a brain tumour removed so I was unable to take my car in for its service. The staff at sycamore Peterbrough came to my house and picked it up and then brought it back to me with no extra charge. They are just amazing.
Service is always good, car is ready when I need it back, video sent showing inspection is always clear. Car is nice and clean. Work is always done to a high standard.
The staff were all helpful and friendly.
Everything sorted, including cleaning & even changing the clock time (which i hadn't got around to doing).
Received a professional video of any potential problems
Everything was done as expected
Booking in for a recall was straight forward and the handover/ takeover of courtesy car was easy with sensible covid measures in place.
As above
Love my Mini
Jack made it all pleasant
Excellent staff
Chris Hudson was very helpful and professional. He gave us all the options without pressure, arranged the test drive, even came in on his day off for the hand-over. First class service, thank you.
All details followed up in a professional manner - right from my initial contact up to the on-time delivery of my car.
The sales man didn't try and sale me some thing I didn't want. He was very polite and very friendly.
The sales person was very professional. Dan Gover kept me informed of all the arrangements.
We have been kept informed of progress all through the build process. Nothing was too much trouble and a late change in hand-over arrangements was handled without fuss. All in all an excellent service
Simple process. Great staff. Dan was very helpful and proactive the whole way through the process.
Good experience, knowledgeable sales staff
Satisfied everything I expected from the service
Dealt with usual efficient manner
Efficient
The whole process was carried out efficiently with no stress or needles delay (important when wanting to get to grips with ones new car).
Personal approach and listen to our requirements
when the car I wanted wasn't available another option was soon found and delivered quickly
Love my new car best one I've had