Pleasant friendly staff ensured a happy service experience.

Booked in next day and MOT done by lunch time

Top marks across the board. Kara and the team were great.

No issues, perfect service from staff

Initially I was not happy with not having received information requested on phone, by email. Then I spoke to Darren Storey and he was so helpful and found my email address had been entered online incorrectly . His service and suppor was excellent

Because the service is always exemplary

Car serviced within time stated

Efficient no hassle

Not only carried the work required but also surveyed the vehicle and advised of future work required and quoted at competitive rates

Friendly and helpful staff

Darren sorted a car out for the day whilst mine was in at service, easy to deal with, stress free!

As explained above, also I like the fact that I am sent a detailed video of the service carried out. Very impressed.

Kept up to date. Very polite and helpful.

Started on time. Was well informed during service. Good job.

Car MOT carried out in a timely manner. Car ready as requested.

1st class customer service.

Communication was clear and no pressure.

Very helpfull and accommodating

Quick response

Friendly

Great efficient friendly service

Great service. Appreciated the heads up on cost etc before work commenced. Thought COVID protocols were first class

Service was fab. The guys behind the service desk were lovely and overall I'm super pleased with my car and then experience.

Most knowledgeable and friendly salesman Keep advised of build progress Excellent hand over

Nathan did the big reveal pulled the sheet off the car went through everything couldn't have been happier.

Excellent customer service with regular updates

No problems whatsoever

Charlotte was professional and courteous at all times and looked after my time really well whilst my car was in for service .

Your technicians are professional, reliable and always maintain a very high standard of work

Swift process

Easy and efficient

Everything was easy. Car was ready early.

Sales rep was knowledgeable and very helpful throughout the whole sale procedure. Reception was pleasant and the showroom clean tidy and covid compliant.

We encountered unexpected problems with our car but they were rectified very efficiently.

Very covid safe

It was very straight forward and I was kept well informed throughout. Excellent presentation at the hand over, and a definite wow factor when I saw Rosie for the first time and Colin (Mini bulldog) was a lovely surprise.

Everything was smooth and fully explained

As Nathan was very good with all our experience and even gave us a call to see how we got on with it which I thought was very nice taking time to do that as he seems very busy

Same as above plus worked to my budget to deliver the car I wished for.

The service & help from the dealership (Sycamores Peterborough-Duane) was highly commendable & I believe without Duane's persistence to sort issues out around Mini sending a vehicle that was not as ordered the handover would not of happened on the da

The work was carried out in a timely manner. The guys who I spoke to were also very helpful with answering any questions

Sycamores are always helpful and efficient when we need a service and they are local which suits us.

My car looked as though it had been valeted.our conversation

Delighted, car booked in immediately and ready the next morning after getting the part overnight. Couldn't fault the service I received. Darren kept me informed and up to date at all times.

Have no reason not to be satisfied

Great service, speedy, reliable, friendly

Under current restrictions all went well.

We were given all the information we needed in an easy to understand format and at no time were we pressured into making a decision. Throughout the whole process we were kept up to date with the build and the car arrived when it was supposed to

We knew what was wanted and it was carried out in a timely manner

Just needed to pick up the car and pay and we where on are way, all done without any need to queue.