Good service, accommodating and friendly
our sales person enabled a satisfying experience from choosing the spec to hand over.
Ver happy with the service I received cannot fault it
Having warranty work done and the car returned in a good state
The team always keep me informed of what is going to happen, and when the work will be completed. And, when my car will be ready for collection.
Efficient, timely, informative, professional, accurate and user friendly. Very helpful, personable approach.
My car gets serviced in a timely manner, necessary works attended to and friendly helpful staff
Very easy to contact and book
Even during the challenges of Covid and not being able to visit and test drive, the experience has been as good as always
Very friendly reception person
Very attentive, good price and they kept me informed of delivery
They kept me up to date every week about my car
Specific sales person Confident any queries would be addressed
Great, efficient, friendly and informative service provided by sales executive, Jack Howard, Mini, Sycamore.
The dealership I purchased from was Sycamore Peterborough. Throughout the entire purchase they worked so hard to get me a fantastic deal. The service I received was like I was a returning customer. The salesman that looked after me was Duane Tomas
Easy to book, confidence inspiring service and high level of communication throughout. Would definitely recommend
Everyone was very knowledgeable and able to answer any queries I had
Very efficient. No problems
Did everything asked
Very polite and friendly on phone pre visit. Lovely lady to do 'meet n greet' at the centre, and Darren was helpful with a question while I waited .
Jack at Sycamore Mini was extremely knowledgeable and helpful.Made the experince very good.
Our sales rep, Jack Howard made the whole experience so easy.
Very easy to communicate over the phone and very professional
They kept the car overnight to charge the battery and didn't charge me extra
Efficient, quick and content she's looked after,especially love the video
Dealer fantastic from start to finish.
even during these difficult times all went well,missed the coffee though!
Fully aware of the process and delivered earlier than expected.
See previous answer. Plus delivery and help with explanation of the new car was excellent.
Unfortunate was during lockdown.
The gentleman Dwayne is fantastic at understanding customers needs
Always excellent service 10/10
honestly, was looking forward to having the car washed!
Considering the situation due to the virus, the team made the whole experience still feel special and everything was done with ease.
Everything completed as expected
No wash and valet
The sales person Jack Howard was great He was helpful patient and an excellent communicator Nothing phased him and he kept in touch without overdoing it I have bought minis from new before but this was the best ever service
Nathan was very proactive in ascertaining my interest in trading in my previous Mini at 3 years. He sourced a number of suitable vehicles and was extremely helpful at every stage in the process through to Click and Collect.
Communication was extremely good and the car was delivered ahead of the expected day and collection still felt special even with the current restrictions in place.
Nothing was too much trouble for staff kept me informed on progress of delivery
It's my third mini from the same dealership.
Your service department at Peterborough are excellent coping with the COVID-19 issues and the system in place works better than normal service.
Excellent service as always. Staff were all helpful and kept me informed as the job progressed.
Because of the staff is why.