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Customer Reviews.

service

4

Everything was done well and on time. Car looked good when I picked it up and everything I asked for had been looked at.

22 November 2019

service

5

The quoted time was accurate and the visit went very smoothly with no unnecessary wasted time

22 November 2019

service

5

Amazing all round

19 November 2019

service

5

Nothing was a problem. Very nice staff and so friendly.

18 November 2019

service

2

Nothing further to report.

18 November 2019

sales

5

Great service, accommodating and hassle free.

14 November 2019

service

5

Always very happy with the service

13 November 2019

service

5

Extremely polite & happy staff. Make you feel like they want to be there & help you.

11 November 2019

service

3

Unable to access service price on iPhone. Price appeared to jump too hi within 18 mths. Rear brake pads from 129 to 173. Quoted 3 different prices for front brake pads - 185 to 209. Paid 185 - as 'out of warranty'. Should be one price only.

10 November 2019

sales

5

Again it was staff, product and environment

10 November 2019

service

2

Poor servicing and warranty damage to my car has worsened as told to wait two years and will be addressed during servicing. Inputted incorrect service data into my car computer. Car incorrectly displaying no service needed.

07 November 2019

service

1

I have raised a formal complaint in relation to the service I have received and even now this is not being taken seriously and MINI are refusing to investigate and respond. The advisors failed to log details of my defect and failed to return my calls

07 November 2019

service

5

Because I was completely satisfied

07 November 2019

service

4

I book my mini in for Saturday am with a courtesy car. I'm always advised that it is not possible to have a courtesy car on a Sat, when I ask them to check, it always a yes. It would be great if they just said yes straight away without the argument.

05 November 2019

service

5

Prompt service

05 November 2019

service

4

All good

04 November 2019

service

5

every thing was done and ready when they said it would be

04 November 2019

service

5

Excellent service, polite, welcoming and lent vehicle whilst mine off the road for repair.

04 November 2019

service

5

Taken home and collected at time stated. Work carried out and advise given.

03 November 2019

service

5

Extremely happy. Great service and well looked after.

03 November 2019

service

5

Service administrator. Georgina was great. Her whole approach and communication spot on

02 November 2019

service

4.5

The service team at Sycamore Peterborough is always great. This time I didn't get the email with the video that I always get. That is the only reason I didn't score 5.

02 November 2019

service

5

The car was ready within the expected timeframe and I was given helpful information about future services.

31 October 2019

service

5

Friendly, accommodating and friendly service team. Did everything I asked and informed me of what had been done in the service.

29 October 2019

service

5

On this occasion I can't fault the service.

23 October 2019

service

5

Good communication and comprehensive vehicle check.

20 October 2019

sales

5

Great experience and completely satisfied.Jack was very good in dealing with everything.Hoping the experience gets better in time

19 October 2019

service

5

Couldn't have been more helpful

17 October 2019

service

5

The staff were very helpful and accomodating

17 October 2019

sales

5

Our salesman, Jack, was very friendly, took adequate time to get to know my husband and myself and advise us on the right car. He even brought the a car out to our home to make sure it would fit in the garage! Nathan the genius has helped us too.

16 October 2019

sales

5

no messing about, all questions answered and car in perfect condition

15 October 2019

service

3

Not kept up to date with things that needed attention even though I was in the waiting area. Then had to sort them out when I paid

14 October 2019

service

5

Work completed on time. Service advisors are friendly and helpful.

13 October 2019

service

4

All completed, somewhat hassle free

11 October 2019

service

5

Staff were very friendly and helpful

11 October 2019

service

1

I had booked in this vist 2 weeks before - plus i had been speaking with them due to a scratch i got on my window from my pervious visit. Didn't have been down, Communication terrible, job wasn't finished until the next day.

10 October 2019

service

4

Easy to book and prompt

09 October 2019

service

5

Service and MOT completed quickly and efficiently

08 October 2019

service

4

It is a long way to go and I had to wait for several hours for the service to finish, just wish you had a garage nearer!

07 October 2019

service

3.5

Quite satisfied

07 October 2019

service

5

Job completed within the time specified and to a good standard.

07 October 2019

service

5

My car was fixed in a timely manner

07 October 2019

service

5

The service experience from Sycamore Service was spot on! Very friendly staff who seemed to take pride in their work.

06 October 2019

service

4

Kept me informed on the progress of work

06 October 2019

service

4

Took longer than told also the service reception advisors did not come over to meet you once you sat in the waiting area they just called out from there desks get clients attention. Not given an update regarding length of time it was taking.

05 October 2019

service

4

All fine

04 October 2019

service

5

Professional and courteous

04 October 2019

service

5

No problems, all ok

01 October 2019

service

4

convenient for work, discount through Phantoms.

01 October 2019

sales

5

Everything went very smoothly and the staff were quick and helpful with any questions I had.