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Customer Reviews.

sales

5

The Mini is exactly what I ordered and all the staff involved were friendly and knowledgeable.

10 January 2019

service

4

All went very well, thanks

10 January 2019

sales

5

First class service

09 January 2019

sales

5

Very good experience

07 January 2019

sales

5

All staff are well trained and proud of their job and the cars they sell

04 January 2019

service

3

Has I said I do feel that the friendliness has gone.

03 January 2019

service

5

Excellent service, and support

02 January 2019

service

4

Polite quick

01 January 2019

sales

5

I was kept informed all the way through the process.

27 December 2018

service

4

Great service team, polite, helpful and explained in plain English what was done on the service. Dropping a star for keeping us waiting on pick up in spite of calling me to say car was ready.

19 December 2018

service

5

Efficient, effective and friendly.

15 December 2018

service

4

I would have been completely satisfied but for the wait to get my car booked in; I also miss the offer of a curtesy car for the day as we have four children so losing a car for the day causes issues

14 December 2018

service

5

Kept up to date with progress of work

09 December 2018

service

5

All went smoothly

09 December 2018

service

5

Everything worked as it was meant to and at the right time.

06 December 2018

service

5

The work was carried out efficiently and I was kept fully informed.

06 December 2018

sales

5

Excelent salesperson who explained clearly, did not over pressure and communicated in a timely and appropriate manner

05 December 2018

service

5

The staff to whom I spoke were friendly, courteous, and gave me all the assistance needed

05 December 2018

service

5

very good customer care was kept informed of work progress

04 December 2018

service

5

Sycamore took care of everything, including tempting me into another vehicle in the line up

04 December 2018

sales

5

Good communication at all times

04 December 2018

service

5

I did book my mini service well in advance and requested a courtesy car. I was given a large new BMW which was the car being used by the member of staff who served me. My own car was returned after only needing an MOT and had been cleaned for me.

03 December 2018

sales

5

Rose went above and beyond to fulfil the delivery date and was fantastic

02 December 2018

service

5

Very comfortable waiting area. Free hot drinks & fruit.

29 November 2018

service

4

Good survive, but took a long time

29 November 2018

service

3

Service & upgrade & repairs were fine. Car was then washed (30 min) but paperwork was not ready until after wash was completed while I felt it could have been done while the wash was being done

28 November 2018

service

5

Can always rely on mini to call and remind me of my service.Always very professional and helpful.

26 November 2018

service

4

Work arranged with pleasant staff and completed on time

25 November 2018

service

5

Polite, informed, very efficient staff.

22 November 2018

service

5

A job well done

21 November 2018

service

5

Staff really friendly and helpful

20 November 2018

service

4

Very satisfied with the service it just took a little longer than I was told it would.

20 November 2018

service

5

Friendly, effecient staff

20 November 2018

service

5

Only parking is a problem

20 November 2018

service

5

Staff very professional but friendly at the same time. Nothing was too much trouble.

19 November 2018

sales

5

As a previous (3 cars) Mini customer, I have regularly called into the dealership to look at new cars. So buying from people I know & trust is important to me.

18 November 2018

service

4.5

All happened as expected. Dealt with courtesy and efficiency.

16 November 2018

service

5

As above, excellent service

13 November 2018

service

5

no quibble on repairing scratched window, always a pleasure with sales and service staff at Sycamore, Peterborough

13 November 2018

service

5

everyone was really lovely

13 November 2018

service

5

Friendly staff

13 November 2018

service

4

Only downside was we were not called once the vehicle was ready as promised.

12 November 2018

service

5

Once the problems regarding the on-line booking tool not passing on the correct information came to light the staff did all they could to remedy the situation, including going out of their way to find me a vehicle to use.

09 November 2018

service

4

No where to park on arrival at service center but staff all very helpful.

09 November 2018

service

5

I feel looked after and my needs have been met

08 November 2018

service

5

Everything was carried out to an excellent standard.

07 November 2018

service

5

Nothing to fault.

07 November 2018

service

5

Very friendly and efficient service.

06 November 2018

service

5

Friendly, helpful and informative staff

06 November 2018

service

1

No car wash or clean inspite or saying it would be. No explanation about what was done or not. Poor value for money. Expensive