Reviews - Sycamore MINI Peterborough
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Customer Reviews.

service

5

Completely satisfied all work done as requested.

19 March 2020

service

5

They were really helpfull and did a good job

17 March 2020

service

5

Always get excellent service

16 March 2020

service

5

Because it was all part of the package and I didn't have to pay

15 March 2020

sales

5

well looked after by Duane Tomaselli sales executive

15 March 2020

sales

5

Second caR bought from this dealership and the same car salesman, he was great in getting us a good deal and was very knowledgable about the car.

13 March 2020

service

5

no problems at all

13 March 2020

service

5

Quick drop off and pick up. Love the video of the health check

13 March 2020

sales

4

Very Satisfied

11 March 2020

sales

5

Return customer. Good buying experience

09 March 2020

service

5

Exellent service

09 March 2020

service

4

Satisfied with the overall job

05 March 2020

service

5

EVERYTHING WAS DONE AND CHECKED

03 March 2020

service

5

Great service

02 March 2020

sales

5

Sycamore as usual give a great service , and understand the products and are very customer friendly

02 March 2020

service

5

Things were explained well and service was completed within timescale given

27 February 2020

service

5

Nothing to fault.

24 February 2020

service

5

Luke did a superb job and sent me a lovely video

24 February 2020

service

5

Problem was resolved quickly and efficiently.

24 February 2020

sales

5

Very professional service.

23 February 2020

service

5

Very well looked after by the team at Sycamore especially Georgina on the desk, nothing too much trouble.

22 February 2020

service

5

Friendly professional staff

22 February 2020

service

3

Very long wait

16 February 2020

service

4

Communication and clarity ,

15 February 2020

service

5

Everything was done very efficiently at a reasonable price. Very impressed with the video vehicle health check. Great customer service.

14 February 2020

sales

1

Can't answer still waiting for the car after a month

14 February 2020

sales

5

The time there was pleasant no rush everything was clearly explained.

14 February 2020

service

5

The staffs are helpful. the waiting lounge is pleasant and the job done sooner than I expected.

12 February 2020

service

2

Same answer as above

09 February 2020

service

4

service is always good

08 February 2020

service

4

Overall the reception, welcome and service was excellent. I've only taken a star off because the rep who dealt with me (Richard Bunting?) was a bit abrupt. Everyone else was delightful.

04 February 2020

service

4

simple, efficient and gave a free mini check as well.

04 February 2020

service

4

As above and comfortable waiting area. Excellent service to taxi people to town and back and very friendly drivers giving excellent service.

04 February 2020

service

5

No reason not to be

02 February 2020

service

2

I accepted quote & authorized the work online. I received an automated acknowledgement from your system, but the franchise claim they had not rcvd. So when we arrived 2 days later no work had even started.

30 January 2020

sales

5

The service provided by Oakley Burton at Sycamore Peterborough was excellent. He was professional, personable and went out of his way to answer my questions. He was a pleasure to deal with.

29 January 2020

service

5

Excellent and prompt service. Really delighted with their professional attitude.

26 January 2020

sales

5

You sales assistant Oakley Burton was EXCELLENT and went out of his way to help us.

26 January 2020

service

5

Excellent friendly service

23 January 2020

service

5

I was sent my service check through a tailored video!

20 January 2020

sales

5

It was fabulous to have a double handover of two stunning cars. They were presented very well in the handover bay. George the genius helped by going through the controls of the BMW.

17 January 2020

sales

5

The car and advice perfect.

08 January 2020

service

2

Didnt like the attitude of your service staff. Stupid "Health Check" on a brand new car having covered i believe less than 250mls..telling me brake pad wear was down from 12mm to 8mm on the front pads and similar on the back pads...thats 4mm of wear

07 January 2020

service

5

Haven't had a service yet.

06 January 2020

sales

5

Excellent information and help. Kept well informed.

06 January 2020

service

5

Very easy

05 January 2020

service

5

No issues at all, friendly staff.

03 January 2020

sales

5

Sycomore Peterborough brilliant I deal with Dwayne very professional and after care is tops

02 January 2020

service

1

It took me 4 weeks to book a service, I tried to call on average 30 times a day and no one ever answered. I spoke to Mini HO and they couldn't get through either. When I eventually got through the staff were rude and unhelpful.

31 December 2019

service

5

Able to fit in an MOT test at short notice and the free wash was much appreciated.