honestly, was looking forward to having the car washed!

Everything completed as expected

No wash and valet

Considering the situation due to the virus, the team made the whole experience still feel special and everything was done with ease.

Communication was extremely good and the car was delivered ahead of the expected day and collection still felt special even with the current restrictions in place.

Nothing was too much trouble for staff kept me informed on progress of delivery

It's my third mini from the same dealership.

Your service department at Peterborough are excellent coping with the COVID-19 issues and the system in place works better than normal service.

Excellent service as always. Staff were all helpful and kept me informed as the job progressed.

Because of the staff is why.

It was ok

Quick, helpful and friendly service. Did their very best to get me in quickly and managed to loan me a car so I could get home.

Great job

It was an easy process and Duane was thorough on collection giving a quick explanation of the car.

No reason to complain. Plesent staff, promptly dealt with. Car wasn't cleaned due to covid though.

Friendly, informative staff

Even during lockdown the team made it very easy, being flexible with deposits and test driving the car. The only problem we had was a mark on the back seat from the valet service but that was quickly solved.

Booked appointment with ease. Follow up phone call reminder was appreciated. Safe environment and good system in place for Covid social distancing. Loan car a bonus while work being done.

Very efficient, lockdown safe, service

Good advice and service

Perfect

Polite staff, and very fast

Great customer service, in spite of the difficulties imposed by the Covid restrictions. The video of the vehicle health check sent by email is impressive and very helpful. All at a reasonable price too.

Best service I have received in buying cars over the last 25 years

Liked lengthy video of my vehicle regarding tyres brakes and suspension which gives me piece of mind that parts that need replacing NEED REPLACING ! Completely satisfied

The speed of the fix was good but it would have been a nice gesture to wash it.

Despite the car buying process being different due to COVID regulations. Jack made it as straightforward as possible and was able to answer all of our questions.

Excellent knowledge of minin

Everything was handled well

Great service

Efficient service

Easy to get my car in without going into garage. Very organised

Lovely to drive it's my 3rd mini and love the car

Happy with service.

Very friendly and helpful and made sure the car was ready at a particular time. The only reason not quite 5 as couldn't access courtesy car on this occasion though was short notice. I particularly appreciated the detailed advice given re-battery.

See above.

Prompt service and value for money

As above

Good communication reasonable pricing

Efficient Covid19 control, kept me informed and a video of inspection was sent plus MOT was included in overall cost

My car was ready quickly, but there was an error that made me immediately return to the dealership. It was addressed then, but it would have been nice if they caught it before I drove off the first time.

Duane Tomaseli Peterborough Branch

Ease of booking in during this latest lockdown!

Great product great service and really nice people

Very good service.

My mini had all it's problems sorted, the bill was less than initially quoted due to the parts being less than first thought, I cannot really ask for more than that.

All COVID precautions were observed completely without detracting from the quality of the service and customer service at all. Thank you.

Duane Tomaselli was really helpful throughout the sale.

Always kept up-to-date.

Great service great staff