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Customer Reviews.

service

4

Checks were completed and I was given feedback on them. Kept up to date on what was happening.

10 August 2019

service

5

Everything was very satisfactory

09 August 2019

service

5

Took my car in for an not at a time which suited me and collected after work. Very convenient

05 August 2019

service

4

Completed everything requested

04 August 2019

service

5

Because you offer an excellent service.

04 August 2019

service

1

Because nothing corresponds to the original offer. No car available, charged when I was told it was free, never told about the transport service until recently. And the fact that I had the opportunity to see the difference when I was in Hailsham .

02 August 2019

service

5

They were very friendly and helpful. It was easy to book on-line and everything was agreed.

30 July 2019

service

5

As above

28 July 2019

service

3

I was given conflicting information regarding map updates for my car's nav system. I was told I could update via mini connected at home. Mini help line said it's not possible, very frustrating as I need another trip to the dealer for the update.

27 July 2019

sales

5

Rosie explained everything fully. Kept in touch up to & after delivery. One of the best car buying experiences I have had.

24 July 2019

service

2.5

Long delay in feedback times, had to call to chase. No courtesy car available so left with no car for a day, and lack of communication for when car would be available. Needed to get taxi and rely on lifts which cost additional money. Cheap MOT cost.

21 July 2019

service

5

Ease, slick, a high level of customer service that's so hard to find these days

17 July 2019

sales

5

Duayne was really helpful did not apply any pressure but gave us all options

17 July 2019

sales

4.5

Very satisfied, salesman was a little clueless (only reason for dropping half a star), but the branch manager was great.

16 July 2019

sales

5

Sales people very helpful updates on delivery

15 July 2019

service

5

Did everything required, no dramas. Car was washed and hoovered too.

12 July 2019

sales

5

I was very well cared for, and the delivery process was lovely

11 July 2019

sales

5

Everyone was so pleasant, interested, and diligent.

10 July 2019

sales

4

Bit of confusion with comings and going staff wise, getting emails from someone who had left so not knowing who to speak to with queries but apart from that excellent.

10 July 2019

service

2

This was a first service and therefore quite easy so I arranged to sit and wait for the service to be completed. I was told I would be attended by Charlotte but she was assigned to reception. My car was returned and I but I had to ask for it myself.

08 July 2019

sales

5

Great sales people, finance options and offerings of add ons

08 July 2019

sales

5

The purchase and delivery, all very good.

08 July 2019

service

3

On booking staff didn't really try and help when I said I couldn't wait for 2 hours with a toddler. Sat waiting for a while in service centre while 2 members of staff discussed their new trousers!

07 July 2019

service

4

Good service

05 July 2019

sales

5

Friendly sales team, prompt delivery. Easy process from start to finish.

03 July 2019

sales

5

Great service

02 July 2019

sales

3

In April I had been sent an advert for the new mini clubman and as I ordered mine in May I expected it to have all the new features (union flag lights etc). So I was disappointed when I collected it and it hadn't!

01 July 2019

service

5

they did everything that had said they would

01 July 2019

service

5

Excellent service

01 July 2019

sales

5

very efficient approachable salesman

29 June 2019

service

5

Service was amazing they helped with everything and made me feel really welcomed

26 June 2019

service

3

Car was not cleaned inside very well

24 June 2019

service

2.5

Vehicle came to you for grinding noise to rear n/s wheel. Initial diagnosis stated brake disc was rubbing against disc. Upon examination r/n/s inner pad was worn away as was inner side of disc. Both needed replacing. Vehicle only had 12,000 ml

24 June 2019

service

2

I had told you at booking that I needed a new tyre, but one not been ordered, thus had to be collected whilst I waited - meaning that I almost missed an appointment. the tyre put on did not match the other and pressures were not equal at the front.

17 June 2019

service

5

The service team were great. I was seen quickly having left a message for someone to call me back to book me in this happened within 24 hours. My car was then booked in within a week. I was updated on the day with the work undertaken. Excellent

16 June 2019

service

5

Very friendily and courteous staff

11 June 2019

service

5

Excellent customer experience.

10 June 2019

sales

4.5

Service was great communication at odd times patchy

10 June 2019

sales

5

Delivery was simple and predictable

10 June 2019

sales

5

Couldn't believe our car was built so quickly. We were kept updated throughout.

10 June 2019

service

3

Average service . Car in for mot and after initial diagnosis by video had to keep phoning when car was ready When car picked up I had to ask another to move which was obviously been there for a while . Upon collection had to make sure all done

10 June 2019

service

5

THEY SAID WHEN IT WILL BE READY AND IT WAS

10 June 2019

service

5

Again a good experience

10 June 2019

service

5

Happy customer

08 June 2019

service

5

Helpful and attentive staff and updated you on progress of vehicle service

07 June 2019

service

5

Everything is explained well, waiting time is not too long, overall service is very efficient.

07 June 2019

sales

5

Because I'm over the moon with the drive and feel

04 June 2019

service

5

Fast and efficient service with any queries, sorted quickly.

27 May 2019

service

5

Great service

27 May 2019

service

5

Quick efficient polite servicing