Remember, in the unfortunate event of an accident, it is your choice and not your insurer’s, as to who repairs your MINI. By insisting that your MINI is repaired at Sycamore Peterborough's MINI Approved Bodyshop, you can be assured that only Genuine MINI Parts and the latest Approved MINI repair techniques will be used to return your MINI to its original Euro NCAP safety rating.
The MINI Approved Bodyshop customer promise means that you will receive the very best level of service and if your MINI is ever left undriveable following an accident, the complimentary MINI Accident Recovery Service will ensure that your MINI is recovered to your nearest MINI Approved Bodyshop at no cost, regardless of whether it's your fault or not.
OUR TEN COMMITMENTS TO OUR CUSTOMERS.
We commit to the 10 point MINI Approved Bodyshop Customer Promise, providing you with peace of mind and reassurance during the repair process.
We promise to:
- Provide you and your insurer advice and guidance following an accident
- Work with your insurer to make sure you’re not left stranded
- Get back to you right away when you contact us
- Train all employees to MINI standards and deliver the highest levels of service and repair
- Make sure the repair is totally safe by using only MINI Approved Repair methods
- Always use Genuine MINI Parts and Paint
- Keep in touch with you during the whole repair process
- Guarantee your MINI anti-corrosion warranty stays in place after the repair
- Return your car to you washed and vacuumed
- Give you a MINI Approved Certificate of Repair guaranteeing the quality of our workmanship for the lifetime of your ownership of the vehicle.
To find out more please contact us.